My user name or password is incorrect. How will I be able to log in?
Arval has changed the registration process for online accounts so that they meet the latest standards in the legislation on the protection of privacy. Your password therefore needs to be changed. Your new user name will be your business email address.
Please change your password on the myarval.com website. Click "Send Password", then enter your business email address and click "Submit Request". You will receive a link to create your new password. Please note that the link is active for only 15 minutes.
Why can’t I just log in using my user account?
We no longer have one account for one client. All contact persons can obtain an individual account. Please contact your account manager who will create your personal account.
Where can I create a report and how to change it?
All reports are available through the “Fleet Overview”. When you first open the report, you will only see standard columns. You can add or delete columns by right clicking on the mouse. Save the format for your next visit by clicking on “disk”.
Can you send a digital invoice to my contact person for finance / to my financial department?
Yes, please contact your account manager to arrange it for you.