Insured events

Insured events


You can report an insured event using the ONLINE FORM.


For quick notification of vehicle damage or accident, have the following basic information ready:

  1. The license plate of your car;

  2. Name, surname, phone no., and e-mail of the driver;

  3. Date and place of accident / damage occurrence;

  4. Description of the accident;

  5. Extent of vehicle damage;

  6. Which department of Czech Republic Police investigated the accident;

  7. Information on the participants of the accident or damage of another’s property or personal injury.

In the event that you become a participant of an accident that was not your fault, it is necessary to have information about the driver, vehicle and insurance company of the party who caused the accident.


After you have made the notification of the insured event, our professional, trained staff will provide you with:

  • Information on how to proceed further in the case of an accident, theft, or vandalism;
  • A recommendation of a service site for the repair of your vehicle;
  • Consultation (assistance in dealing with difficulties in an insured event)

Our experienced staff is trained to be capable of immediately providing consultation to the caller on the most various problems related to vehicle operation.