Cookie Policy

Cookie Policy

How we use and save cookies

Arval wants to provide you with the best services and maintain your trust. We want to clearly inform you about how we use and save cookies from our website on your devices.


What are cookies?

A cookie is a small, text, image or software file that is stored on a computer, smartphone or other device with internet access during a visit to a web page. Cookies are very useful not only for the actual functioning of the internet, but also ensure that web pages recognise and monitor who is visiting them. In addition, they ensure a secure connection with web pages, a better user experience and the adaptation of a web page’s content to your interests. Cookies do not enable a user of our web pages to be identified, but serve to store information about their behaviour.

The information stored on a computer using cookies is valid only for a limited time and can concern various web pages that you visited on a computer, as well as adverts you clicked on, browsers you use, your IP address and information that you gave at web pages (cookies ensure that you do not have to input such information every time).

When visiting our website, we can automatically install some cookies, which are temporarily stored in the memory or on your computer’s hard disk.


Types of cookies that our web pages install:

Cookies for gathering internet statistics (Google Analytics) for the web page:

In order to adapt to our visitors’ expectations, we measure the number of visits, number of pages visited, visitors’ activities at the website and how often visitors return. With these cookies we can perform analyses of statistical data about traffic on the internet. Based on these analyses, we improve the content of web pages with the aim of improving the user environment. The information that Google gathers is as anonymous as possible. Google complies with the EU-US privacy shield. This means that Google will properly protect the processing of all personal data. These cookies are valid for a period of less than 13 months.

Functional cookies:

In order to facilitate your browsing of web pages, we sometimes use functional cookies. Our systems then remember the pre-sets you input when browsing our web pages.

Monitoring of cookies by advertising systems:

Advertisers use these cookies to monitor the web pages you visit in their network and to create a profile of your behaviour and viewing of web pages. According to our advertisers, your profile is not linked to your name, address, e-mail address or comparable data that are known to us, but serve only so that advertisements correspond to your profile and so that they are as relevant as possible for you.


Social Network Usage by Web Page Visitors

Our web pages contain elements that are provided by third parties (social network buttons) using which internet users can share the content of our web pages or their opinions on social networks. We are talking about “Share”, “Like”, “Tweet” etc. for Facebook, Google+, Twitter, etc. If you communicate through media supplied by third parties—for example by clicking on a “Like” button or writing a comment—this information is handed over to the social networks and placed in your profile. If you don’t want a social network to connect information gathered at our web pages to your user account, you first have to log off from the social network.


Your Choice in Relation to Cookies

A lot of the cookies we use improve your experience of browsing and using our web pages. Some cookies are completely necessary to obtain access to protected parts. The initial settings of most browsers have the acceptance of cookies enabled. If you don’t want cookies to be stored on your computer, you can block them by changing your browser settings. If you decide to block all cookies in your browser, you can only visit the public part of our website. If, however, you want to continue to other web pages, please let us install cookies on your device. 


Your Right to Access Personal Data

In accordance with the law, you are entitled to a copy of personal data that Arval stores about you. You are also entitled to prevent the installation of cookies on your computer. If you have any questions, you can contact us by sending an e-mail to: You can block the installation of statistical cookies by changing your cookie settings, viewing web pages anonymously or activating the “Do not track” function in your browser. You can also block Google Analytics cookies with the help of a tool that Google offers. You can find this tool at the address: Depending on the browser you use, you can configure the settings and block certain types of cookies or cookies from specific sources, or every time a cookie is saved on your computer you can have a message displayed with a request for your consent to its saving.


You can find additional information about browser setup and configuration in the “Help” menu or in the specific part of your browser. For example:


In the case of mobile devices, you can visit the following web pages:


You can find additional information about cookies and about how they can be processed at issued by the European Interactive Digital Advertising Alliance (EDAA).