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Service number for drivers
Call 261 109 033
Settlement of Insured Events
- Is vehicle insurance compulsory?
- Does the insurance coverage apply for driving in foreign countries?
- To what extent is the vehicle insured if driven by a person other than the one named in the contract?
- If our vehicles are insured for book value, does it mean that if the vehicle is damaged beyond repair I won't have to pay anything?
- Is it mandatory to install a mechanical reverse lock? If yes, do I have to order it and is it included in the monthly payments?
- Are items in the vehicle also insured?
- What do I do if I have an accident?
- If someone else damages my vehicle (an unknown person), is the damage covered?
Is vehicle insurance compulsory?
According to the law, the owner of a vehicle, in this case Arval, must have liability insurance. CASCO insurance is voluntary, but highly recommended.
Does the insurance coverage apply for driving in foreign countries?
All countries covered by the insurance are listed on the green card.
To what extent is the vehicle insured if driven by a person other than the one named in the contract?
The insurance applies to the vehicle, there are, therefore no limitations on who may drive it.
If our vehicles are insured for book value, does it mean that if the vehicle is damaged beyond repair I won't have to pay anything?
Correct. The total loss is fully covered.
Is it mandatory to install a mechanical reverse lock? If yes, do I have to order it and is it included in the monthly payments?
Arval does not require the installation of any security devices in the vehicle, but it is highly recommended for some vehicle brands.
Are items in the vehicle also insured?
If you have additional luggage insurance, and your things damaged or lost while in the vehicle, the loss will be covered up to the amount, and with the limits set in your contract for this insurance.
What do I do if I have an accident?
If somebody has been injured in the accident, you should immediately call for medical help and the police. When making the report, do not forget to emphasize that it is a company car.
If someone else damages my vehicle (an unknown person), is the damage covered?
If the vehicle is damaged or vandalized by an unknown person, a police report must be filed. Unfortunately, you are responsible for such damage as well. However, it can be covered by CASCO insurance.